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Our Customer Service team will be happy to assist with any issues, questions, and concerns. We strive to respond within 24 hours, although there may be extended wait times for matters that require the attention of a specialist. Follow us for Customer Service updates. GMs are currently available from 8am EST to Midnight EST. Please insert your email address and specify the issue category below. Please include your message below.
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History of the Site, the Universe and Everything.
In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required. We provide archives and history of all your support requests complete with responses.